shopping cart rate
Figures claim that around 88% of shoppers haven't completed a
transaction online- in the business this is whats called shopping cart
software abandonment. Obviously losing potential prospects isn't good
for any company but there are a number of stuff that can be achieved to
help minimise shopping cart software abandonment.
Analytics tools such as Google Analytics are helpful to determine when
customers are entering, and more importantly, leaving the checkout
process. In Analytics this is whats called Funnel Visualisation- the
payment completed page being at the tip from the funnel. If for instance
most visitors never go further than the shipping details page you need
to focus on redesigning the page or maybe informing customers of the
shipping costs earlier along the way simplifying the shipping costs if
this sounds like putting customers off. High shipping costs are one of
many reasons for shopping cart software abandonment. Offering free
delivery might not be a choice if you wish to stay competitive on
product pricing which means you will need to consider what's going to
work best for you personally.
Best practice shows that checkout processes ought to be as quickly so
that as simple as possible- plain painful and complicated steps will
definitely increase the risk for loss of customers. By developing a more
effective process you'll ensure you retain as many customers as
possible. Around a fifth of online shoppers do not follow through with a
purchase because of concerns about security. By displaying security
icons throughout the checkout process you'll reassure customers that
you're a safe site and encourage them to buy from you.
Of course it's not just your shopping cart application that you need to
consider around a third of consumers who abandon their shopping cart
software before choosing are price checking along with a quarter leave
the site if the price is too high. Making your prices as competitive as
you possibly can will help hold onto valuable custom.
It will never be easy to completely eradicate shopping cart abandonment,
the great majority of consumers only will not be ready to buy. By
making sure you've got a lot of information on your site by giving
customers the chance to save the product for later will help get
customers to come back and buy of your stuff.
shopping cart rate
By using best practice and analysis your sites performance you'll be
able to reduce the amount of customers who leave your site before making
a purchase.